Privacy Policy

1. Data Controller

Redwood Core Business Consulting
Office 8, 67 Test Avenue, Taichung 00000
Email: info@workspace-redwoodcore.click
Phone: +886 4 0000 4300

We act as the data controller for personal information collected through this website and during consulting engagements.

2. Information We Collect

Contact form submissions: name, email address, message content, and optional fields such as selected service, preferred date, or project scope.

Engagement-related data: business contact details, financial records you provide for analysis, correspondence, and meeting notes.

Technical data: IP address, browser type, pages visited, and cookie identifiers when analytics cookies are accepted.

3. How We Use Your Information

We use personal data to respond to enquiries, scope and deliver consulting services, send engagement-related correspondence, improve website content, and comply with legal obligations. We do not sell personal data.

Processing is based on your consent (contact forms, optional cookies), performance of a contract (engagements), and legitimate interests (responding to enquiries, securing our website).

5. Data Retention

Contact form submissions are retained for up to twenty-four months unless an engagement begins, in which case records follow our engagement retention schedule (typically seven years after project close for business records). Analytics data is retained according to our analytics provider’s default periods or until you withdraw consent.

6. Your Rights

Under applicable Taiwan privacy law and where relevant under cross-border frameworks, you may request access, correction, deletion, restriction, or portability of your personal data, and withdraw consent for optional processing. Contact us at info@workspace-redwoodcore.click. You may lodge a complaint with the relevant supervisory authority.

7. International Transfers

We are based in Taiwan. If you contact us from outside Taiwan, your data may be transferred to and processed in Taiwan. For engagements involving group companies abroad, transfers occur only with appropriate safeguards described in your engagement letter.

8. Security

We apply administrative and technical measures including access controls, encrypted transmission (HTTPS), and staff confidentiality obligations. No method of transmission over the internet is fully secure.

9. Children’s Privacy

Our services are directed at business professionals. We do not knowingly collect data from individuals under sixteen.

10. Changes

We may update this policy. Material changes will be posted here with a revised effective date.

Effective date: 1 January 2025